How do I track my order?
As soon as you place the order and its ready to dispatch, we will share the tracking details to via email.
How long will it take for my glasses to reach home?
It will take up to 7-10 Days for the order to be delivered
Are these products insured?
All products are insured against theft and damages during transit. If you receive a package that is open or visibly damaged, please do not accept it, instead, email us at firstname.lastname@example.org
I don’t know how to read my prescription. Please assist!
No problem! Figuring out what those letters and numbers on your prescription can get a little tricky! Just Email us at email@example.com and we will walk you through it!
Can I use my contact lens prescription for my eyeglass prescription?
The prescription of contact lenses versus eye glasses differ and so we wouldn’t recommend using the same prescription. Make sure you have your prescription handy.
Do you offer progressive lenses?
Yes, we offer all type of Lenses. If you don't find a particular lens as per your requirement, please email us at firstname.lastname@example.org
Do you offer lenses with the prescription for all powers?
Yes, the power we work for in eyeglasses is -12 to +6 and in sunglasses is -4 to +4.
Is it possible to order Lenskart glasses with no prescription?
Of course! We will put in zero power lenses for you! Just click on zero power.
Do you offer prescription sunglasses?
Absolutely! Just click on the power lens option after choosing your sunglasses and you are good to go!
Can I buy frames only?
Yes, sure! We will deliver it to you with the dummy lens. You are sorted!
Yikes! I need to change something about my order. What should I do?
Don’t worry, our customer service team can fix your prescription as long as you reach out to us in a timely manner. Send us an email at email@example.com and let us know about your request/change. Do make sure you have the order number handy!